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Department of Management Services

DMS Secretary - Craig J. Nichols

Secretary Nichols

Appointed in 2012, Agency Secretary of the Florida Department of Management Services, Craig Nichols oversees the real estate, procurement, human resources, group insurance, retirement, telecommunications, private prisons, fleet, and vehicle programs to state and local governments. Founded on driving operational efficiency and effectiveness, DMS facilitates the delivery of these services to help state agencies and employees provide better services at the best cost to Florida’s citizens and create an environment in the state for positive job growth.

Nichols has over 25 years of private-sector business experience in domestic and global companies. He has developed business-oriented, innovative strategies in human resources, including strategic planning, talent management, organization development, merger and acquisition integration, and expense management, resulting in improved organization capabilities and significant cost savings.

Prior to his appointment as Agency Secretary, Nichols was an independent consultant assisting Right Management, Inc., with talent management and leadership development. From 2000 to 2009, Nichols was Vice President of Human Resources and Chief Compliance Officer for Republic Services, Inc. He developed and implemented the company’s human resources vision, which was instrumental in transforming the company from a new IPO comprised of a collection of acquired companies into a successful corporate enterprise with 13,000 employees in more than 200 locations throughout the United States.

Nichols also served in prior executive and upper management roles with Lexis-Nexis and Whirlpool Corporation, and his earlier career developed in assignments with Shell Oil and Frito-Lay, Inc.

Secretary Nichols received a bachelor’s degree in industrial management with a minor in business from the University of Northern Iowa and a Master of Business Administration from the University of Iowa. He has served as chair of the Center for Human Resources Management at Florida State University and on the advisory board for the Nova Southeastern University Hudson Institute of Entrepreneurship and Executive Education.

Deputy Secretary, Business Operations - Stacy Arias

Deputy Secretary, Workforce Operations - Darren Brooks

Interim Chief of Staff / Communications Director - Ben Wolf

Interim General Counsel – Bruce Conroy

Inspector General - Walter Sachs

Chief Information Officer - Keith Jones

Administration & Budget Director - Debra Forbess

Legislative Affairs Director - Marlene Williams

Division Directors for DMS