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Department of Management Services

Performance Matters Initiative

New SMART Performance Management Online Training

A new SMART Performance Management online training is available! This training introduces techniques to manage employee performance and write SMART expectations. You may use the course to train new supervisors on the new Performance Management Methodology, as a refresher for supervisors who attended face-to-face training, or as a supplement to agency supervisory training. Access the training at: SMART Performance Management Training

The Department of Management Services is proud to lead a new performance management initiative that will use a standardized online tool and a proven evaluation methodology to drive a culture of accountability within state government.

People First performance evaluation module:
an online tool in the People First system that will provide supervisors and employees the ability to prepare, review and acknowledge completion of annual employee performance plans and evaluations
Agencies are required to begin using this module on July 1, 2013. Every state agency is moving toward a standardized annual performance evaluation period correlating with the state fiscal year (July 1 to June 30). This module will keep performance evaluations with employees throughout their careers in state government. 

Performance management methodology:
a curriculum that focuses on crafting performance expectations
For each employee, agencies will set specific, measurable, achievable, relevant, and time-bound (SMART) expectations that align with each agency’s mission and the Governor’s priorities. Performance evaluations will inform employees of their exact standing relating to work productivity; help managers improve staff communications and development planning; and improve individual and agency effectiveness.


This Web page provides updates on the Performance Matters Initiative and helpful resources for employees, managers and human resource professionals.

Methodology Resources
Learn more about and download forms related to the initiative’s approach, how to craft SMART expectations and more.

People First Performance Evaluation Module Resources
This page provides Human Resource staff, agency supervisors and employees with training materials, user guides and other resources.

Performance Matters Initiative Toolkit
This page assists human resource offices with crafting agency communications regarding the initiative and will be periodically updated.