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Department of Management Services

Vendor Complaint List

The following table lists all formal Vendor Complaints issued to vendors by state agencies and received by the Department of Management Services. The Department tracks this information as part of its vendor management processes. Agencies are encouraged to review this information before making judgments about a vendor's responsibility pursuant to Rule 60A-1.006(1), Fla. Admin. Code.

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Pending Complaints:

Vendor Agency Issue Date Contract/PO # Items of Order Issues
Canon USA, Inc.  DCF  09/22/14  STC#600-000-11-1  Multifunction Products, Printers, Facsimile Equipment, Scanners, Related Software, Supplies and Services  Specifications/Requirements, Customer Service (Adobe PDF Document 633.53 KB)
Creative Recycling (CRS)  Palm Beach County Sheriff's Office 09/03/14  STC#991-705-09-1 Recycling Services, End of Life Electronics Equipment  Invoicing (Adobe PDF Document 2.87 MB)
Hub City Ford City of Coral Springs 05/15/14



Motor Vehicles Customer Service (Adobe PDF Document 154.04 KB)
Pitney Bowes  City of Miramar 03/26/14 STC#600-760-11-1  Mail Processing Equipment Specifications/Requirements, Customer Service (Adobe PDF Document 152.83 KB)

Rountree- Moore Automotive Group


City of Coral Springs 05/15/14 STC#071-000-14-1

2014 Nissan Altima's


Specifications/ Requirements, Customer Service (Adobe PDF Document 155.03 KB)
 Terminix  DMS 05/30/14  STC#991-300-05-1  Pest Control Services  Specifications/Requirements, Delivery/Schedule, Customer Service (Adobe PDF Document 183.82 KB)