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Department of Management Services

Vendor Complaint List

The following table lists all formal Vendor Complaints issued to vendors by state agencies and received by the Department of Management Services. The Department tracks this information as part of its vendor management processes. Agencies are encouraged to review this information before making judgments about a vendor's responsibility pursuant to Rule 60A-1.006(1), Fla. Admin. Code.

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Pending Complaints:

Vendor Agency Issue Date Contract/PO # Items of Order Issues
Bank of America Palm Beach County Sheriff's Office 01/15/16 STC#973-120-13-SS Purchasing Card Services Specifications/Requirements, Delivery/Schedule, Invoicing, Customer Service (Adobe PDF Document 1.50 MB)
Divine Visual and Systems Corp.  DOR  09/23/15  STC#880-001-09-1 Audio & Video Equipment and Accessories  Specifications/Requirements, Delivery/Schedule, Customer Service (Adobe PDF Document 1.31 MB)
Divine Visual and Systems Corp. DOAH  10/06/15  STC#880-001-09-1  Audio & Video Equipment and Accessories  Specifications/Requirements, Delivery/Schedule, Customer Service (Adobe PDF Document 1.04 MB)
Divine Visual and Systems Corp. FFWCC 12/07/15 STC#880-001-09-1 Audio & Video Equipment and Accessories Invoicing/Customer Service (Adobe PDF Document 1.06 MB)
Don Reid Ford DCF 09/02/15 STC#25100000-15-1 Motor Vehicles Specifications/Requirements, Delivery/Schedule, Customer Service (Adobe PDF Document 641.14 KB)
Pitney Bowes  City of Miramar 03/26/14 STC#600-760-11-1  Mail Processing Equipment Specifications/Requirements, Customer Service (Adobe PDF Document 152.83 KB)
Pitney Bowes  DVA  02/20/15  STC#600-760-11-1  Mail Processing Equipment  Invoicing, Customer Service (Adobe PDF Document 801.19 KB)
SHI International FDLE 11/30/15  STC#43230000-14-01 Commercial Off-The-Shelf (COTS) Software Specifications/Requirements (Adobe PDF Document 2.15 MB)
Xerox Corporation Palm Beach County 12/23/15 STC#600-000-11-1 Multifunction Products, Printers, Facsimile Equipment, Scanners, Related Software, Supplies, and Services Invoicing, Customer Service (Adobe PDF Document 1.48 MB)