Department of Management Services
Vendor Complaint List
The following table lists all formal Vendor Complaints issued to vendors by state agencies and received by the Department of Management Services. The Department tracks this information as part of its vendor management processes. Agencies are encouraged to review this information before making judgments about a vendor's responsibility pursuant to Rule 60A-1.006(1), Fla. Admin. Code.
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|Vendor||Agency||Issue Date||Contract/PO #||Items of Order||Issues|
|Bank of America||Palm Beach County Sheriff's Office||01/15/16||STC#973-120-13-SS||Purchasing Card Services||Specifications/Requirements, Delivery/Schedule, Invoicing, Customer Service ( )|
|Divine Visual and Systems Corp.||DOR||09/23/15||STC#880-001-09-1||Audio & Video Equipment and Accessories||Specifications/Requirements, Delivery/Schedule, Customer Service ( )|
|Divine Visual and Systems Corp.||DOAH||10/06/15||STC#880-001-09-1||Audio & Video Equipment and Accessories||Specifications/Requirements, Delivery/Schedule, Customer Service ( )|
|Divine Visual and Systems Corp.||FFWCC||12/07/15||STC#880-001-09-1||Audio & Video Equipment and Accessories||Invoicing/Customer Service ( )|
|Don Reid Ford||DCF||09/02/15||STC#25100000-15-1||Motor Vehicles||Specifications/Requirements, Delivery/Schedule, Customer Service ( )|
|Pitney Bowes||City of Miramar||03/26/14||STC#600-760-11-1||Mail Processing Equipment||Specifications/Requirements, Customer Service ( )|
|Pitney Bowes||DVA||02/20/15||STC#600-760-11-1||Mail Processing Equipment||Invoicing, Customer Service ( )|
|SHI International||FDLE||11/30/15||STC#43230000-14-01||Commercial Off-The-Shelf (COTS) Software||Specifications/Requirements ( )|
|Xerox Corporation||Palm Beach County||12/23/15||STC#600-000-11-1||Multifunction Products, Printers, Facsimile Equipment, Scanners, Related Software, Supplies, and Services||Invoicing, Customer Service ( )|