Skip to Main Content. Please Contact Us if there is anything we can do to improve the Accessibility of this page.
MyFloridaHome Contact DMS Site Map Notification Settings Notify Me

Department of Management Services

Florida E-rate Assistance

Our Team

The Florida E-rate assistance program:

  • Provides a team of E-rate Coordinators to assist Florida schools and libraries.
  • Increases participation success in the E-rate program.
  • Assists Florida schools and libraries at no cost.
  • Trains and provides up to date news, resources and information on E-rate issues.
  • Collaborates with Florida schools and libraries to apply for E-rate using state master contract services.

For assistance applicants should send their request to:

What is E-rate?

As a result of the Telecommunications Act of 1996, the Federal Communications Commission (FCC) created the E-rate program to ensure that schools and libraries have affordable access to advanced telecommunications services. Under the program, discounts ranging from 20% to 90% on Telecommunications Services, Internet Access, and Internal Connections are provided to eligible schools and libraries, subject to a $2.25 billion annual cap.

In order to receive E-rate discounts, schools and libraries must competitively bid all eligible services on the SLD (program administrator) website and after a minimum of 28 days, select the most cost effective proposal. E-rate discounts are then requested by applying to the SLD and if discounts are approved, they are provided to schools and libraries via directly discounted bills, or a reimbursement process after services have been provided.

Since 1998, Florida schools and libraries have received more than $900 million in E-rate discounts (see FL funding Analysis for detailed information), while all eligible schools and libraries nationwide have received more than $14.6 billion. For official E-rate guidance, visit the SLD's website at For Florida-specific information visit the helpful links in this website.

Contact Us

Adolfo Arauz (850) 921-1651

Bridget Duff (850) 921-1650

Lauren Harris (850) 922-7503

Please Note

The information available on this website is maintained as a resource for Florida entities. Providing relevant and accurate information is our goal. However, content located in the E-rate Assistance section of the Department of Management Services Division of Telecommunications website is subject to change. Where applicable, E-rate program information found on this website may be superseded by rules, notices, and policies issued through the Universal Service Administrative Company (USAC) or the Federal Communications Commission (FCC). Please visit the USAC and FCC websites for official policies and decisions. Links to external websites are provided as a courtesy. DMS is in no way responsible for content on external sites.