Department of Management Services
Since 1973, the State of Florida has been updating and building advanced technology statewide emergency number "911" systems, implemented by the counties, to serve its citizens and visitors in emergency situations. In 2007, the Wireless 911 Board transitioned to the E911 Board for Enhanced 911 (E911) services.
Established statewide in May 1997, 911 was enhanced with Wireline E911 services to obtain the 911 caller’s telephone number and address in all 67 counties on Sept. 20, 2005. Enhancements for Wireless E911 Phase I service, obtaining the call back number and the location of the cell site, and Phase II, obtaining the location information (latitude and longitude) provided for the 911 cellular callers, were completed in March 31, 2008.