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Department of Management Services

STEPS

SUNCOM TELEPHONY EQUIPMENT PREMISE-BASED SERVICES

DMS is pleased to introduce STEPS, a new comprehensive solution for acquiring premise based pure IP and/or IP enabled telephone/communications systems to address your telephony requirements far beyond a basic telephone system. Integrated with our SUNCOM voice network services and MyFloridaNet, STEPS offers an end-to-end, complete turn-key, integrated telephony solution with a Vendor Management Option. To provide better service and reliability, DMS has incorporated Service Level Agreements (SLAs) into STEPS to back up SUNCOM requirements for superior performance.

FEATURES BENEFITS
Fully Maintained Systems

Maintained by vendors backed up by Service Level Agreements (SLAs) protecting customers’ interests.

Vendor Management Option

Manage internal and third party resources more efficiently.

SUNCOM Network Monitoring SUNCOM Network Operations Center will provide monitoring using Vendor tools to ensure systems meet SLA requirements.
Technology Refresh

Updates with latest software releases

Scalability

Customers select from four different system configuration sizes; Pricing based on per-seat license.

Monthly Payments with 12, 24, 36, 48 or 60 month terms

No capital expense

Customer Resources

SUNCOM Toll Free Number:

1-888-4SUNCOM

1-888-478-6266

Place SUNCOM Orders

Benefits of Partnering with DMS

Customer Qualifications

DivTel Consultants (Adobe PDF Document 630.92 KB)

Rules and Statutes