Department of Management Services
SUNCOM TELEPHONY EQUIPMENT PREMISE-BASED SERVICES
DMS is pleased to introduce STEPS, a new comprehensive solution for acquiring premise based pure IP and/or IP enabled telephone/communications systems to address your telephony requirements far beyond a basic telephone system. Integrated with our SUNCOM voice network services and MyFloridaNet, STEPS offers an end-to-end, complete turn-key, integrated telephony solution with a Vendor Management Option. To provide better service and reliability, DMS has incorporated Service Level Agreements (SLAs) into STEPS to back up SUNCOM requirements for superior performance.
|Fully Maintained Systems||
Maintained by vendors backed up by Service Level Agreements (SLAs) protecting customers’ interests.
|Vendor Management Option||
Manage internal and third party resources more efficiently.
|SUNCOM Network Monitoring||SUNCOM Network Operations Center will provide monitoring using Vendor tools to ensure systems meet SLA requirements.|
Updates with latest software releases
Customers select from four different system configuration sizes; Pricing based on per-seat license.
Monthly Payments with 12, 24, 36, 48 or 60 month terms
|No capital expense|