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Contact Us
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Director, Sarabeth Snuggs Assistant Director, Pat Connolly |
| This page provides contact information for various sections within the Division of Retirement. You can scroll down the page or click on the section heading from the list below to go directly to that section's information. |
| Address | Retirement Calculations | Retired Payroll | DROP Termination and Refund Payment | Disability | Survivor Benefits | Enrollments | Contributions | Research and Education | Local Retirement | Municipal Police Officers and Firefighters' Retirement Trust Funds Office | Optional Retirement/Annuity Programs | Administration | Division of Retirement Location Map |
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If you are sending us something using the U.S. Postal Service, our mailing address is:
DIVISION OF RETIREMENT |
If you are sending us something using a carrier other than the U.S. Postal Service, our street address is:
DIVISION OF RETIREMENT | |
| Determining eligibility for service retirement and the Deferred Retirement Option Program (DROP), calculating retirement benefits and estimates of benefits, calculating the cost to purchase various types of creditable service and answering questions about reemployment after retirement. |
Toll-Free: Local: Fax: E-Mail: |
(888) 738-2252 (850) 488-6491 (850) 410-2195 calculations@dms.MyFlorida.com | |
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Bureau of Benefit Payments | |||
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| Retired Payroll Section - Issuing benefit payments, handling retiree/payee address changes and processing tax deductions. |
Toll-Free: Local: Fax: E-Mail: |
(888) 377-7687 (850) 488-4742 (850) 410-2193 retired@dms.MyFlorida.com | |
| DROP Termination and Refund Payment Section - Receiving reports of DROP employment terminations, processing DROP payout forms, issuing employee contribution refunds and processing insurance deductions from FRS pension benefits. |
Toll-Free: Local: Fax: E-Mail: |
(877) 738-3767 (850) 487-4856 (850) 410-2199 drop_term_refund_payment@dms.MyFlorida.com | |
| Disability Determination Section - Answering questions about eligibility for disability benefits and processing disability retirement applications. |
Toll-Free: Local: Fax: E-Mail: |
(877) 738-3725 (850) 488-2968 (850) 410-2198 disability@dms.MyFlorida.com | |
| Survivor Benefits Section - Processing claims for survivors and beneficiaries upon a member's death and processing beneficiary changes after retirement, including during DROP participation or after the end of DROP participation. |
Toll-Free: Local: Fax: E-Mail: |
(877) 377-4347 (850) 488-5207 (850) 410-2197 survivor@dms.MyFlorida.com | |
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Bureau of Enrollment and Contributions | |||
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| Enrollment Section - Enrolling agencies and members in the FRS, State University System Optional Retirement Program, Senior Management Service Optional Annuity Program, Social Security and processing beneficiary changes before retirement. |
Toll-Free: Local: Fax: E-Mail: |
(877) 377-3675 (850) 488-8837 (850) 410-2196 enrollment@dms.MyFlorida.com | |
| Contributions Section - Receiving and balancing monthly payroll reports from FRS employers and answering employer questions about monthly reporting requirements. |
Toll-Free: Local: Fax: E-Mail: |
(877) 377-1266 (850) 488-6011 (850) 410-2194 contributions@dms.MyFlorida.com | |
| Analyzing proposed legislation, researching retirement-related issues, coordinating policy development, and producing and distributing publications. |
Toll-Free: Local: Fax: E-Mail: |
(877) 377-1737 (850) 488-5706 (850) 921-0371 rep@dms.MyFlorida.com | |
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Bureau of Local Retirement Systems | |||
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| Local Retirement Section - Monitoring Florida's local public retirement systems for compliance with Part VII of Chapter 112 of the Florida Statutes. |
Toll-Free: Local: Fax: E-Mail: |
(877) 738-5622 (850) 488-2784 (850) 921-2161 local_ret@dms.MyFlorida.com | |
| Municipal Police Officers and Firefighters' Retirement Trust Funds Office - Overseeing local police and fire pension funds in Florida that participate under Chapters 175 and 185 of the Florida Statutes. |
Toll-Free: Local: Fax: E-Mail: |
(877) 738-6737 (850) 922-0667 (850) 921-2161 mpf@dms.MyFlorida.com | |
| Optional Retirement/Annuity Programs - Overseeing the State University System Optional Retirement Program (SUSORP) and the Senior Management Service Optional Annuity Program (SMSOAP). |
Toll-Free: Local: Fax: E-Mail: |
(877) 378-7677 (850) 488-2784 (850) 921-2161 orpdata@dms.MyFlorida.com | |
| Contacting the Division's internal administrative services. |
Toll-Free: Local: Fax: |
(866) 738-2366 (850) 488-5540 (850) 921-0371 | |
| If you have a hearing or speech impairment, you may call the Division of Retirement via T.D.D. through the Florida Relay System at (800) 955-8771. You can also view a printable version of the contacts list. |
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You may visit the Division without an appointment, from 8:00 a.m. until 4:30 p.m., Monday through Friday, except on state holidays. A printable version of our location map and a map of the Winewood Complex are linked below. The reception area for retirement counseling services is located in Building 8, with convenient visitor parking located just outside the main entry. Employer training seminars are held in Building 4, with parking available in the parking deck adjacent to the building.
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