Department of Management Services

Contact Us

People First Customer Service Specialists
People First customer service specialists are available to assist you Monday through Friday, 8 a.m. to 6 p.m. E.S.T.
Job seekers and applicants Toll-free Phone: 877-562-7287
Toll-free Fax: 888-403-2110
State employees and retirees Toll-free Phone: 866-663-4735
TTY users Toll-free Phone: 866-221-0268


Health Benefits Information
To fax insurance documents regarding benefits Toll-free Fax: 800-422-3128
To mail insurance premium payments and payment coupons
(health, life or supplemental insurances)
Lockbox Address:
People First Service Center
Post Office Box 863477
Orlando, FL 32886-3477


Flexible Spending Accounts and Health Saving Accounts
To mail Benny card payments Lockbox Address:
State of Florida DSGI
Post Office Box 864684
Orlando, FL 32886-4684
For information regarding Flexible Spending Accounts and Health Saving Accounts Chard Snyder Service Center
Toll-free Phone: 855-824-9284


Employee Assistance Program
For information regarding the State of Florida Employee Assistance Program Aetna Resources for Living
Toll-free Phone: 800-860-2058


If you need an accommodation based on a disability under the Americans with Disabilities Act, please contact a People First representative toll-free at (866) 663-4735, or contact your supervisor.

For additional contact information, you can view the DMS People First Team Directory.