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Department of Management Services

Contact Us

Please find the contact information to most efficiently help address your specific area of interest. To view subject matter experts, please review the information in the Director's Office table below.

People First Customer Service Specialists
People First customer service specialists are available to assist you Monday through Friday, 8 a.m. to 6 p.m. E.S.T.
Job seekers and applicants Toll-free Phone: 877-562-7287
Toll-free Fax: 888-403-2110
State employees and retirees Toll-free Phone: 866-663-4735
TTY users Toll-free Phone: 866-221-0268

For Agency Human Resource Offices Only: For escalated service center issues, agency human resource offices may contact PFClientServices@northgatearinso.com for assistance. You must include a detailed description of the issue and prior case numbers that were provided by the service center.

 

Other Helpful Information:
To fax insurance documents regarding benefits Toll-free Fax: 800-422-3128
To mail insurance premium payments and payment coupons
(health, life or supplemental insurances)
Lock-box Address:
People First Service Center
Post Office Box 863477
Orlando, FL 32886-3477
To mail myMRA card payments Lock-box Address:
State of Florida DSGI
Post Office Box 864684
Orlando, FL 32886-4684

If you need an accommodation based on a disability under the Americans with Disabilities Act, please contact a People First representative toll-free at (866) 663-4735, or contact your supervisor.

Contact Information for the DMS People First Director's Office
People First Team
4050 Esplanade Way
Suite 235
Tallahassee, Florida 32399-0950
DMS emails follow the format: first.last@dms.myflorida.com
 
David DiSalvo - Director 850-413-9579
 
Contract Management and Strategic Planning
Andrea Simpson - Manager 850-921-4571
Joy Neves 850-413-0475
Lydia Stafford 850-487-9919
Rachel Roberts 850-488-2314
 
Data Warehouse Design and Support
Alissa Martz - Manager 850-414-5783
Brenda Hough 850-488-2277
Tommy Wagner 850-487-3443
 
Human Resource System Design and Support
Jimmy Cox -  Manager 850-410-0330
Stephen Eaton 850-487-4484
Cheri Van Gundy 850-410-3409
Melissa Vickery 850-488-4733
Mike Waller 850-921-4529
Michael Mills 850-488-3900
Toni Estes 850-487-0804