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Department of Management Services

Contact Us

Bureau of Retirement Calculations - Determining eligibility for service retirement and the Deferred Retirement Option Program (DROP), calculating retirement benefits and estimates of benefits, calculating the cost to purchase various types of creditable service and answering questions about reemployment after retirement.
Toll Free: 888-738-2252
Local: 850-488-6491
Fax: 850-410-2195

Retired Payroll Section - Issuing benefit payments, handling retiree/payee address changes and processing tax deductions.
Toll Free: 888-377-7687
Local: 850-488-4742
Fax: 850-410-2193

DROP Termination and Refund Payment Section - Receiving reports of DROP employment terminations, processing DROP payout forms, issuing employee contribution refunds and coordinating insurance deductions from FRS pension benefits.
Toll Free: 877-738-3767
Local: 850-487-4856
Fax: 850-410-2199

Disability Determination Section - Answering questions about eligibility for disability benefits and processing disability retirement applications.
Toll Free: 877-738-3725
Local: 850-488-2968
Fax: 850-410-2198

Survivor Benefits Section - Processing claims for survivors and beneficiaries upon a member's death and processing beneficiary changes after retirement, including during DROP participation or after the end of DROP participation.
Toll Free: 877-377-4347
Local: 850-488-5207
Fax: 850-410-2197

Enrollment Section - Enrolling agencies and members in the FRS, State University System Optional Retirement Program, Senior Management Service Optional Annuity Program, Social Security and processing beneficiary changes before retirement.
Toll Free: 877-377-3675
Local: 850-488-8837
Fax: 850-410-2196

Contributions Section - Receiving and balancing monthly payroll reports from FRS employers and answering employer questions about monthly reporting requirements.
Toll Free: 877-377-1266
Local: 850-488-6011
Fax: 850-410-2194

Optional Retirement/Annuity Programs - Overseeing the State University System Optional Retirement Program (SUSORP) and the Senior Management Service Optional Annuity Program (SMSOAP).
Toll Free: 877-378-7677
Local: 850-778-4696
Fax: 850-410-2143

Local Retirement Section - Monitoring Florida's local public retirement systems for compliance with Part VII of Chapter 112 of the Florida Statutes.
Toll Free: 877-738-5622
Local: 850-488-2784
Fax: 850-921-2161

Municipal Police Officers and Firefighters' Retirement Trust Funds Office - Overseeing local police and fire pension funds in Florida that participate under Chapters 175 and 185 of the Florida Statutes.
Toll Free: 877-738-6737
Local: 850-922-0667
Fax: 850-921-2161

Research and Education Section - Analyzing proposed legislation, researching retirement-related issues, coordinating policy development, and producing and distributing publications.
Toll Free: 877-377-1737
Local: 850-488-5706
Fax: 850-921-0371

Division Administration - Contacting the division's internal administrative services.
Toll Free: 866-738-2366
Local: 850-488-5540
Fax: 850-921-0371

If you have a hearing or speech impairment, you may call the Division of Retirement via T.D.D. through the Florida Relay System at 800-955-8771. You may also download a copy of the division's contact list (Adobe PDF Document).

Mailing Address:
P.O. BOX 9000
TALLAHASSEE, FL 32315-9000

Physical Address:
TALLAHASSEE, FL 32399-1560

You may also view and/or print a map (Adobe PDF Document) showing directions to the Division of Retirement's offices.