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Department of Management Services

Managed Print Services - EXPIRED82121500-NASPO-16-ACS

Effective Period
06/16/2016 through 04/14/2018
Contract Type
Alternate Contract Source
Contract Information
Contract Documents
Microsoft Word (Microsoft Word Document 39.70 KB)
PDF (Adobe PDF Document 371.46 KB)
Contract Administration
  • Rachel Hardwick
  • Commodity Codes
    UNSPSC-82121500

    Description

    This is an Alternate Contract Source (ACS) for Managed Print Services to optimize or manage a company’s document output to meet certain objectives, such as driving down costs, improving efficiency and productivity, or reducing the IT support workload.  Under MPS, a service provider takes primary responsibility for meeting the Customer’s office printing needs, including the printing equipment, supplies, services, and the overall management of the printer fleet.
    Services include:
    1. Consulting and Project Management;
    2. Assessments;
    3. Monitor and Manage Printer Fleets;
    4. Service Level Agreement, Reporting, and Invoicing;
    5. Software;
    6. Implementation;
    7. Training;
    8. Change Management Plan; and
    9. Helpdesk/Customer Service