Department of Management Services


Florida E-rate Assistance



The Florida E-rate assistance program provides a team of E-rate Coordinators to assist Florida schools and libraries, focused on increasing participation success in the E-rate program by assisting Florida schools and libraries at no cost. The DMS E-rate team trains and provides up to date news, resources and information on E-rate issues and collaborates with Florida schools and libraries to apply for E-rate using state master contract services.

For assistance applicants should send inquiries to:


What is E-rate?

As a result of the Telecommunications Act of 1996, the Federal Communications Commission (FCC) created the Schools and Libraries (E-rate) Program to ensure that schools and libraries have affordable access to advanced telecommunications services. Under the program, discounts ranging from 20% to 90% on Internet Access and 20%-85% on Internal Connections are provided to eligible schools and libraries, subject to a $3.99 billion annual cap.

In order to receive E-rate discounts, eligible entities must competitively bid all eligible services on the Universal Service Administration Company (USAC) Schools and Libraries Division (SLD) website. This process requires a minimum wait period of 28 days before the applicant is able to select the most cost-effective proposal. E-rate discounts are then requested by applying to the SLD. If discounts are approved, they are provided to schools and libraries via directly discounted bills, or a reimbursement process after services have been provided and paid in full. The E-rate funding year spans July 1 through the following June 30. (e.g. July 1, 2018 - June 30, 2019)

For official E-rate guidance, visit the SLD's website at For Florida-specific information visit the helpful links on this website.

Please Note

The information available on this website is maintained as a resource for Florida entities. Providing relevant and accurate information is our goal. However, content located in the E-rate Assistance section of the Department of Management Services Division of State Technology website is subject to change.

Where applicable, E-rate program information found on this website may be superseded by rules, notices, and policies issued through the Universal Service Administrative Company (USAC) or the Federal Communications Commission (FCC). Please visit the USAC and FCC websites for official policies and decisions. Links to external websites are provided as a courtesy. DMS is in no way responsible for content on external sites.