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Department of Management Services

SUNCOM

Providing superior telecommunications services more cost effectively to state and local governments, educational institutions, libraries, and non-profit organizations by achieving economies of scale with enterprise planning and procurement.

Voice Services

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Wiring and Cabling Services

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Emergency Support Function - Communications (ESF 2)

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Standard Business Model Requirements for SUNCOM and its Vendors

This document was written to become a chapter in every SUNCOM procurement (Invitation to Negotiate, Request for Proposal or Request for Quote). While there may be minor changes to these requirements to meet the specific characteristic of the service being sought, the fundamental processes will persist. Those processes are highly centralized and automated to minimize labor costs and errors for vendors and DivTel, while improving responsiveness and account management for SUNCOM customers.

By posting this, it is our hope that potential vendors can better prepare to offer DivTel competitive bids that meet these requirements. A complete list of the requirements can be found in our Standard Business Model Requirements Guide. (Adobe PDF Document 599.77 KB)