Department of Management Services

Recruit, Hire and Retain Individuals with Disabilities

ADA Enforcement Guidance: Preemployment Disability-Related Questions and Medical Examinations (Adobe PDF Document 84.55 KB)  

Building an Inclusive Workforce (Adobe PDF Document 1.42 MB)

Business Strategies that Work – A Framework for Disability Inclusion (Adobe PDF Document 372.90 KB)

Communicating with and about People with Disabilities (Adobe PDF Document)

Disability Etiquette for Different Types of Disabilities 

Disability Etiquette in the Workplace (Adobe PDF Document 497.11 KB)

Disability Etiquette Tips for Speaking Engagements (Adobe PDF Document 340.45 KB) 

Disability Sensitivity Training Video 

Equal Employment Opportunity Commission Enforcement Guidance and Related Documents 

Effective Interaction: Communicating with and about People with Disabilities 

Employer Assistance and Resource Network on Disability Inclusion (EARN)

Recruiting, Hiring, Retaining and Promoting People with Disabilities (Adobe PDF Document 504.11 KB)


Finding Applicants

A list of entities that can assist state agencies in finding qualified candidates with disabilities.






On-the-Job Training and Unpaid Work Experience:

On-the-Job-Training (OJT) enables an employer to mentor a person with a disability, supporting skill development and providing them with work experience. By participating in OJT, you have the opportunity to see if the job and your business are a good fit with the trainee; thereby creating a pipeline of talent. 

One-on-One job shadowing provides a short-term opportunity for an individual with a disability to learn what it is like to be a part of a workplace. A business professional is matched with an individual with a disability so the employee can share information about a typical workday at the business and provide insight about how to prepare for a particular career field.

Both the Department of Education’s Division of Vocational Rehabilitation and the Department of Economic Opportunity, via Career Source Florida, offer assistance in identifying individuals with disabilities to participate in an OJT experience.


Situational Assessments:

A Situational Assessment places an individual with a disability in a simulated work condition and environment that resembles the actual job, in which a systematic observation occurs for evaluation of work-related behaviors in an actual work environment.