Department of Management Services

People First

People First is the State of Florida’s online, self-service, human resource information system (HRIS) that is accessed at  This secure platform supplies the public-facing job site ( and the enterprise-wide suite of human resource (HR) and insurance benefits services. The state contracts with NorthgateArinso to maintain the People First System, the State of Florida job site, and the People First Service Center which is the state's outsourced call center for system users.  The goal of the People First system and division is to provide a self-service online tool that streamlines and standardizes human resource processes across the state ensuring fairness and consistency in state employment allowing employees and managers to more efficiently and effectively manage their teams.

The People First Division acts as both the contract manager and project manager over this system.  The efforts of program staff and the outsourced vendor benefit more than 230,000 users.  The creation of People First in 2002 was one of the largest and most comprehensive public-sector HR outsourcing initiatives in the United States. For more information about the People First initiative, please visit the HR Outsourcing in Florida - The Next Chapter page or the People First Historical Timeline (Adobe PDF Document 773.93 KB).

In August 2016, the People First Next Generation contract was executed and the following new enhancements are being deployed over the five year contract term (2016-2021): new applicant and recruitment site (January 2017 - completed), new performance management module (January 2017 - completed), portal upgrade (March 2018 - completed), new Business Objects reporting tool (October 2018 - completed), new comprehensive learning management system (Winter 2019), and new on-boarding functionality (Winter 2020). Stay tuned and please give us your feedback as we continue to better serve your needs!

Thank you for visiting our site and we look forward to serving you in the future.


David DiSalvo Signature

David DiSalvo
Director, People First

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